At Global Online Academy, we aim to provide a smooth, transparent, and respectful experience for all learners. Please read the following terms carefully before enrolling in any of our programs.
Payment Terms
- All payments must be made before the start of the course or in accordance with the installment plan provided at registration.
- Payment confirms your seat in the class and grants access to course materials.
- Installment plans must be respected to maintain continued access.
Refund Policy
- Refunds are not automatic. A written request must be submitted via email within 3 days of payment.
- Refunds will only be considered if the course has not yet started and if no materials have been accessed or downloaded.
- Once classes have started or digital content has been accessed, no refund will be granted.
- All refund decisions are at the discretion of the academy and will be processed within 4 –7 business days, if approved.
Class Rescheduling & Missed Sessions
- If you miss a live session, you’ll still have access to the recorded version and downloadable materials.
- No refunds are issued for missed classes.
- We reserve the right to reschedule a class for reasons such as technical issues or instructor emergencies; in such cases, learners will be notified in advance and an alternative session will be arranged.
Course Access & Materials
- You will receive 1-year access to all platforms, materials, recordings, and group forums (e.g., Slack, LMS).
- Sharing login credentials or materials with non-enrolled individuals is strictly prohibited.
- Zoom recorded videos cannot be downloaded or shared. Any unauthorized sharing of recorded videos is strictly prohibited and may result in removal from the course without refund and possible legal action.
- Sharing login credentials, Zoom links, or course materials with individuals who are not officially enrolled through the LMS platform whether as a student, teacher, or instructor, is strictly prohibited.
Code of Conduct
- We expect all learners to participate respectfully during live classes and in forums. Any form of disrespect, abuse, or disruption may result in removal from the course without refund.
- By enrolling in any of our programs, you agree to these Terms & Policies.