Customer Service Training Class
About Course
📅 Registration Starts: October 1Â
📅 Registration Ends: November 30
🎓 Class Starts: January 1
Duration of course: 1 monthsÂ
✅What you’ll learn
✔ Communication skillsÂ
✔ Handling customer complaintsÂ
✔ Call etiquetteÂ
✔ Real-life role playsÂ
✔ Participate in engaging, interactive group exerciseÂ
✔Engage in assignments and independent study on off daysÂ
✔ Consistent learning: 3 sessions per week for 1 monthsÂ
✔ Each specific class that a student enrolls in will have a dedicated group forum on Slack where students can connect with peers and instructors or teachers for assistance during off days or outside class hours (1 months access)Â
✔ Certificate of CompletionÂ
Introduction:Â
Step into the frontline with confidence and professionalism.Â
This course is designed to shape you into the kind of customer service professional every company wants, calm under pressure, solution-driven, and highly skilled in communication. Whether you’re starting out or upgrading your skills, this is your moment to stand out in any service role.Â
Join now and become the voice customers trust.Â
