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4.25
(2 Ratings)

Customer Service Training Class

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About Course

📅 Registration Starts: October 1 

📅 Registration Ends: November 30

🎓 Class Starts: January 1

Duration of course: 1 months 

✅What you’ll learn

✔ Communication skills 

✔ Handling customer complaints 

✔ Call etiquette 

✔ Real-life role plays 

✔ Participate in engaging, interactive group exercise 

✔Engage in assignments and independent study on off days 

✔ Consistent learning: 3 sessions per week for 1 months 

✔ Each specific class that a student enrolls in will have a dedicated group forum on Slack where students can connect with peers and instructors or teachers for assistance during off days or outside class hours (1 months access) 

✔ Certificate of Completion 

Introduction: 

Step into the frontline with confidence and professionalism. 

This course is designed to shape you into the kind of customer service professional every company wants, calm under pressure, solution-driven, and highly skilled in communication. Whether you’re starting out or upgrading your skills, this is your moment to stand out in any service role. 

Join now and become the voice customers trust. 

Student Ratings & Reviews

4.3
Total 2 Ratings
5
1 Rating
4
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3
1 Rating
2
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1
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VL
4 months ago
The Customer Service Training class helped me improve my communication, problem-solving, and client-handling skills. I feel more confident interacting with customers, and more role-play exercises would make the training even more practical.
TT
4 months ago
The Customer Service Training class equips students with essential skills for effective communication, problem-solving, and client relationship management.

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